Products not displaying

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9 years 5 months ago #231190

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Safari 9.0.1

Hello,

I recently completed a final product import from my client's existing website. The data is all correct and properly organized, but when I navigate to any of the Hikashop menu items that I had setup and were working with the previously imported data, are no longer displaying any product-related content. The brand or category description is being displayed, but nothing from the product options tab on the menu items is displaying. I have chosen the brand or category separately for testing purposes, but both produce the same results. I have confirmed that each category has the correct amount of products and everything is organized correctly, so I am not sure where the breakdown is. Any ideas?

Mike

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9 years 5 months ago #231210

Hi,

Edit your menu item via the Joomla menu manager and check the settings of the "products options" tab. There might be a problem there.

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9 years 5 months ago #231285

Hello,

Thank you for the reply. I have tried every combination of adjustment and I even tried creating a new sample menu item with everything except the category set to default and still no products are displayed. Could I give you admin access to take a look?

Mike

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9 years 5 months ago #231295

Hello,

My issue has been resolved. I adjusted the settings some more, which enabled the display of the products, then I realized the imported products from Virtuemart had their quantities all set to 0. I used a mass action to change them to unlimited and the add to cart buttons appeared. All seems to be good now.

Mike

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