Rating stars missing

-- url of the page with the problem -- : www.kaakvlaggen.nl/webshop/product/6347-...-3-meter-lengte.html
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.4
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : Rating stars missing

We are missing the rating stars and can't show them on pages like these: www.kaakvlaggen.nl/webshop/product/6347-...-3-meter-lengte.html

The same site in German showes them: www.kaakfahnen.de/webshop/product/247-be...enform-anzahl-1.html

Jan

Hi,

We've tried a lot of this to get back the ratingstars, but even in the completely original situation, we don't see the stars.

Will you have a look?

Jan

Hi,

It seems that you are not loading our css file, so the following css properties are missing:

.hk-rating {
	margin:auto;
	display:inline;
}
.hk-rating a { cursor: pointer; background-color: transparent !important; }
.hk-rate-star {
	width:16px;
	height:16px;
	font-size:2px;
	display:inline-block;
	text-decoration:none;
	vertical-align:bottom;
	background-image:url('http://www.kaakvlaggen.nl/media/com_hikashop/images/star.gif') !important;
	background-repeat:no-repeat;
}
.hk-rate-star.state-full { background-position:left top; }
.hk-rate-star.state-mid { background-position:left -16px; }
.hk-rate-star.state-empty { background-position:left -32px; }
.hk-rate-star.state-hover { background-position:left -48px !important; }

We installed the code, but no difference

No stars!

Jan

Hi,

-- HikaShop version -- : 2.6.2
-- HikaMarket version -- : 1.6.7
-- Joomla version -- : 3.5.1
- Example page error: somosrecycling.es/w2/catalogo/producto/c...ino-talla-52-56-azul

I have a similar problem with my rating stars in the page product:
The stars are missing.

I have tried the diferent opcions to this topic: Rename the files, and use your code (changing the url background-image) in the hikashop.css.
But nothing happen.

It seems that the vote product run correctly but the stars are missing. And in my hikahop.css everything seems to be correct.

I don´t understand why.....

Thanks in advance.

Hi,

Do you have view override on the view "vote / mini" ?
If it is, please do a backup and remove the override.

www.hikashop.com/support/documentation/1...ize-the-display.html

Hi Xavier,

OMG!
I have not managed to solve the issue, and now this is the aspect of my front web:

It is a strange thing, the product page is still working correctly.
Please set the error reporting level to "maximum", this should display a PHP fatal error so give us more informations.

Ok,

I have done and maybe it is a problem related with the template....

somosrecycling.es/w2/

This is the message:

"
Warning: require(/mnt/web002/c3/63/53626663/htdocs/Somos_Recycling/w2/modules/mod_jvlatest_news/tmpl/default.php): failed to open stream: No such file or directory in /mnt/web002/c3/63/53626663/htdocs/Somos_Recycling/w2/templates/jv-flatize/html/mod_jvlatest_news/default/default.php on line 35 Fatal error: require(): Failed opening required '/mnt/web002/c3/63/53626663/htdocs/Somos_Recycling/w2/modules/mod_jvlatest_news/tmpl/default.php' (include_path='.:/opt/RZphp55/includes:/mnt/web002/c3/63/53626663/htdocs/Somos_Recycling/w2/plugins/system/jvframework/framework/libraries/classes/phpQuery/:/mnt/web002/c3/63/53626663/htdocs/Somos_Recycling/w2/plugins/system/jvframework/framework/libraries/classes/phpQuery/plugins/') in /mnt/web002/c3/63/53626663/htdocs/Somos_Recycling/w2/templates/jv-flatize/html/mod_jvlatest_news/default/default.php on line 35"

Hi again,
The blank page have been solved, but now, I have the same problem with the rating stars missing, and all the reviews are in "value".

I have tried removed the override but nothing. This is the screencapture:
- Whithout override in vote.mini.php