Error MSG

RobertC wrote: habusam @My Subscription HIKASHOP BUSINESSand its expired last month, is that mean i need to renew in terms for me to have this problem fixed, thanks

Same problem here. Do I have to extend it for this problem?

Hello, no you dont have to, as nick mention and this the link

Not necessarily for that bug. Here is a post where we wrote the fix for that issue with the sending of emails:
www.hikashop.com/forum/checkout/883603-4...-process.html#235445

I did renew my subscription due I have few clients with E commerce website, thanks

I made the changes at order and mail.php but all hikashop "business 2.6.1" went down.
I had to downgrade the hikashop at it's free version to make it work. There are more issues than one like no order list shows up. Just saying that all this is .. sad.
Thank you for your support.

No problem at all. I extend my subscription for another year. You deserve it anyway.

HI Nicolas;

Hikashop 2.6.2.+ J3.5.1
We are having the same problem... checked the mail.php and order.php all seem good,
but my mails aren't being sent, both contact form emails and order notification emails

Here's the error I'm getting on my contact page :
Notice: Trying to get property of non-object in /home/xxxxxx/public_html/plugins/hikashop/email_history/email_history_class.php on line 175

Help !

Hi,

Please try to update to the 2.6.3 version. It contains all the latest fixes.

Updated to 2.6.3 but... unfortunately , it's still not working .

I still can't access any emails of the email history page either.
I get a broken styled page.
Just the Hikashop main menu loads, in a plain list format (bleu default links with bullets on a white page)
SO I think there might be something wrong with the page code not rendering correctly??

Yes,
that is correct, the emails aren't being sent, as you said : "when HikaShop was trying to send an email through Joomla. And thus orders couldn't even be placed and people couldn't register."
Ever since the 2.6.2 then immediately after the 2.6.3: It's just not working properly
Was before not now !

The contact form is working ( I can confirm)
And I am receiving admin email that a New User Account has been created,
BUT the new user account verification email is not being sent to the New User!??

I 've call the hosting company , which have been extremely helpful and they claim ,
and we can confirm, that the email setting are correct. The email setting is Joomla work (configuration => Send test email = works!), emails are being sent from contact form, and I am receiving admin email, but the New User is not.

PLUS, on the backend, the hikashop email history details page is still a not loading correctly (whit page).

Please I really need to fix this issue , like yesterday !

That's probably because I changed the registration to to no verification.

But, then something weird happened, I changed it back to registration with email confirmation and I worked.
GO figure ! WT...
What I realize it that the email gets placed into the spam folder.
I read about up this, it has something to do with the URL that the spam filters don't like(?)
So that part's Joomla issue.

SO my lesson here is : Check the spam folder !
Oh, and add "Check the spam folder !" to your User registration confirmation email notice too.
or your clients might be making the mistake as me.