2.6.2 update

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9 years 4 months ago #236591

-- url of the page with the problem -- : tufregadero.es
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3,5.1
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : crome

choosing a characteristic problem in time to add to the purchase does not take the correct feature

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9 years 4 months ago #236652

Hello,

To be honest, I don't understand your issue can you add some details about your issue :
- Screenshot (frontend & backend configuration)
- Context action and aim to reach
- Error displayed message (if displayed)

Don't forget, more you help us to understand, better we can help you.
Awaiting news from you.

Regards,

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9 years 4 months ago #236657

I send pictures to explain
regards

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9 years 4 months ago #236706

Hi,

The problem comes from the customization that has been made to the product page layout ('show_tabular' apparently) in your template.
If you rename the file templates/YOUR_TEMPLATE/html/com_hikashop/product/show_tabular.php (or show_default if you're using the default layout) via FTP, it should fix the problem.
I would recommend that you contact your template provider, or the person who made the customization. The problem is that they forgot closing tags at the end of the layout and because of that, the variants data is included in the product page form where normally it isn't. And when that happens, it's the product_id of the last variant which overwrites the product_id of the selected variant and thus you always get the same variant added to the cart, regardless of what you selected.

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9 years 4 months ago #236792

hi nicola
I changed my template and follow the problem, I think it is problem in the original programming (show_tabular) not open and close properly tag, affecting only the new update joomla, and I think it's a problem of the original package your sight (show_tabular), as I have tried removing the modifications of sight and the problem persists

regards

Carlos Masiello

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9 years 4 months ago #236842

Hi,

Here is a screenshot of the HTML with a product with characteristics with the latest version and the tabular layout on the protostar template of Joomla:
take.ms/wVFGc
As you can see, the form of the product page closes, and then you get the bottom area of the product and then the divs of the variants.
But look at the HTML on your website:
take.ms/AVlpt
The bottom area and the variants data divs are enclosed in the form of the product page.
So no, the problem is not by default in HikaShop views. It has to come from the customization you made.

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9 years 4 months ago #236912

hi Nicolas

You could send me the correct file to replace in my template without modification

Thank you

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9 years 4 months ago #236914

hi nicolas
I have it resolved I followed your instructions and I could recover thank you very much and sorry

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