cookies in affiliate program

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french150
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Posts: 106
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9 years 1 month ago #244537

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1

Hi. I read in your documentation this: "Validity period of a click for leads and sales : When a user come to your website using a link from a partner, a cookie is stored in his browser with a validity period. That enables hikashop to remember him next time he comes to your website. After the validity period, the cookie is destroyed. When this user comes to your website to register or make an order, he will be included in the leads/sales of the partner only if the cookie is there."

So after that period if partner won't earn his commission when user buy something? If it is so, no any way to renew it so partner continues to earn?

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nicolas
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9 years 1 month ago #244561

Hi,

There are two things:

- You can simply increase that validity period. If you set it to 50 years, it should be enough to be considered forever.

- You can activate the option "Add partner to user account during registration" so that the partner is stored in the user account when the user registers and in that case, it will be taken into account indefinitely as long as the customer uses the same user account for his purchases.

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