payment won't work after update to latest HikaShop

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  • Hikashop Essential
9 years 1 month ago #246045

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Chrome 51.0.2704.103 m

Hi! Today I updated to the latest HikaShop Business version (2.6.3). After this update, I am not able to process payments with the PayPal Pro plugin. When I put in all the payment information and hit the "Complete purchase" button on checkout, the page refreshes, but it doesn't go to the confirmation page. And my PayPal account does not register that a payment was made. There is no error message given.

This started only after I updated to 2.6.3 today.

If you want to check the process for yourself, go the following URL and purchase the song listed: floortracks.net/index.php/component/musc...&view=search&Itemid=

I've made the price only $0.01, so you can try to go through the payment process and see what I mean.

Please let me know what other information you might need to help. Thank you!

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9 years 4 weeks ago #246106

Hello,

Can you give us more information about your checkout workflow (Hikashop->System->Configuration->Checkout") through some screenshots for example, and also test it with one of Joomla default templates ?

Thank you.

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  • Hikashop Essential
9 years 4 weeks ago #246137

Here's a screenshot of what happens after the credit card info is submitted. After hitting "COMPLETE PURCHASE." it refreshes the page, but now the credit card info is already filled in and not editable. It doesn't proceed to the confirmation page, and PayPal doesn't register the transaction.

Also attached is a screenshot of the checkout workflow.

Thank you!

Attachments:

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  • Posts: 12953
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9 years 3 weeks ago #246302

Hello,

Can you edit the "paypalpro.php"" file of your Paypal Pro plugin and change these lines :

$class = hikashop_get('class.cart');
$class->cleanCartFromSession();
By :
//$class = hikashop_get('class.cart');
//$class->cleanCartFromSession();
and test it again ?

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