Attaching my license to my site

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9 years 4 weeks ago #246225

-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : latest
-- Error-message(debug-mod must be tuned on) -- : 1. HikaMarket Multivendor - We did not find a licence attached to your website
2. HikaShop Business - We did not find a licence attached to your website

Hi,

I have purchased both Hikamarket multivendor and Hikashop Business.On attempting to update I get the messages indicating there is no license attached to my site.

Please can you guide me where to find my licenses and how do I attach them to my site.

Thanks
Ian

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9 years 4 weeks ago #246239

Hi,

You can do that in the "my subscriptions" page :
www.hikashop.com/my-account/your-subscriptions.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 weeks ago #246294

Hi,
That page provides me the downloads for my purchases.
Please guide me where to find the license and how to attach it to my website?

Many thanks
Ian

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9 years 3 weeks ago #246298

Hi,

On that page, there is an input field where you can enter the URL of your website:
take.ms/AVEyn
Enter your website URL there and click on the SAVE button at the top and you'll have attached your website to your subscription.
Then, don't forget to purge Joomla updater's cache on your website or you will still get the error.

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