Unable to find install package on WAMP

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8 years 8 months ago #249524

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.62

Hi,
next to having the shop online I installed a copy in localhost with WAMP. All is fine and working.
Yet when I want to install the new version for Haika shop 2.6.4 it comes with an error as seen in the attachment.

My php.ini yet is set properly:

safe_mode = OFF
Display Errors: ON
File Uploads: ON
Magic Quotes: ON
Register Globals: OFF
Output Buffering: OFF
Session auto start: 0
session.save_path= /var/tmp
memory_limit = 64M
max_execution_time = 18000
allow_call_time_pass_reference = ON
log_errors = OFF
upload_max_filesize = 32M
post_max_size = 32M
upload_tmp_dir = /tmp
max_execution_time = 300
upload_max_filesize = 8M

and the size of the install package does not exceed that ...... I was able to update Hikashop on my online shop, just not on localhost

Thanks for your help[
Regards
Thomas

Attachments:
Last edit: 8 years 8 months ago by thomasf.

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8 years 8 months ago #249528

Hi,

I have re-generate new HikaShop packages and I have test them in my local website.
Please redownload HikaShop 2.6.4.
If the problem persist, it should be related to other web-server parameter and I'll recommend you to try the install by folder (extracting the files from the zip into a tmp folder).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 8 months ago #249537

Hi,
thanks for your answer but both failed.
When extracting the zip file into a temp folder it gives me following error:

Error

Please enter a package folder.

Unable to find install package

Thanks for your help

Regards

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8 years 8 months ago #249539

Hi,

Are you sure you provided the right path ?
www.hikashop.com/support/documentation/5...-to-install.html#ftp

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 8 months ago #249560

Hi,

yes I am sure, I extracted the package in to: /var/www/joomla_12/tmp/hika

Doesnt work

Regards

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8 years 8 months ago #249599

Hi,

I can only think that there is a problem with the path you entered or the files/folders that you uploaded in it.
Please double check and if you don't find the problem, please provide a backend access and a FTP access and a link to this thread via our contact form so that we can have a look.

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8 years 8 months ago #249648

Hi,

the path must be ok, cause I have installed joomla updates also and the path is shown also in the configuration of the backend.
The site localhost is offline as I have an identical life side.
As final result. Cant I unpack the new update and then just replace the old files with the new ones on my PC?

Regards

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8 years 8 months ago #249668

Hi,

No that won't be enough as the update does other things than just replace the files.
It also updates the database.
You can try to do that and then click on the "check database" button and then, if you have custom fields, you can edit them and save them.
Hopefully it should work good enough.

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8 years 7 months ago #250049

Hi Nicolas,
you were right. It was the path. I used the temp folder in the Joomla installation, instead it should have been the temp folder under var / joomla
Thanks again and regards
Thomas

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