upgrade from 2.6.3 to 2.6.4

  • Posts: 252
  • Thank you received: 1
8 years 8 months ago #251390

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.5
-- PHP version -- : 5.5.12
-- Error-message(debug-mod must be tuned on) -- : HTTP ERROR 500

hi,
After testing the upgrade of my developing site, I upgrade me living site, and the tragedy happen.
When I clicked on a product in the product list, it didn't show the product detail but the error 500.
I really have no idea how to fix this, could you give me some suggestion.



Thanks
Best regards
Scott

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 4820
  • Thank you received: 654
  • MODERATOR
8 years 8 months ago #251411

Hello,

Can you provide an Url link because this kind of issue can have lots of different type of issue, so right now hard to tell.

Awaiting news from you.

Regards

Please Log in or Create an account to join the conversation.

  • Posts: 252
  • Thank you received: 1
8 years 8 months ago #251467

Hi Philips,
Thanks for helping me.
I've already restore the prior version back, and I also install a version in the developing environment, following is the url and login info:

This message contains confidential information



Thanks again.
Best Regards
Scott

Please Log in or Create an account to join the conversation.

  • Posts: 83933
  • Thank you received: 13588
  • MODERATOR
8 years 8 months ago #251470

Hi,

If you turn on the debug mode and the error reporting in your Joomla configuration, you can see these errors:
take.ms/uzYrt
As you can see, they come from a custom plugin productsImgFolders which tries to call a function isVendor which isn't there.
So it's not a bug in HikaShop as far as I can see.
You'll have to check with the developer of that plugin in order to fix the problem.

The following user(s) said Thank You: twscott

Please Log in or Create an account to join the conversation.

  • Posts: 252
  • Thank you received: 1
8 years 8 months ago #251499

Hi Nicolas,
Thank you so much, that was cause our own developing member.
We will handle this kind of error by our-self in the future.


Thanks again
Best regards
Scott

Last edit: 8 years 8 months ago by twscott.

Please Log in or Create an account to join the conversation.

Time to create page: 0.066 seconds
Powered by Kunena Forum