Cannot delete product images if they are deleted by FTP

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8 years 7 months ago #253733

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.27
-- Browser(s) name and version -- : Mozilla firefox last

Hello

That happens since second last release...

Scenario:

1. I have one product with his images... OK
2. I upload new image file for this product and delete in FTP old one. It happens?
3. In administering I may add new image to product but I cant delete former image assignment (no X sign appear for delete). If I forgot old filename then I must operate with PhpMyAdmin directly in the database)

Regards
Petar Ristanovic

Last edit: 8 years 7 months ago by sokartch. Reason: "upload" is better as "copy"

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8 years 7 months ago #253741

Hi,

Thank you for your feedback. I did a test on my end but I'm not able to reproduce it.
After I delete the file via FTP, when I edit the product, instead of the image, I get the default image and I still have the x to be able to delete it and if I save the product after that it's properly taken into account.

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8 years 5 months ago #257725

Hello

OK, I hope that your new version will not have this problem.
I must search for the product id in the files mySql table and delete this row. Probably the default image is deleted on my site :)...

You may close this topic.

Regards
Petar Ristanovic

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8 years 5 months ago #257750

Hi,

Yes, if you removed the default image, then you will have that problem. But then I can only advise you to put it back.

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