CAn't install Hikashop Starter

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8 years 6 months ago #254947

-- url of the page with the problem -- : www.switchsafe.co.uk
-- HikaShop version -- : Hikashop starter
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6.27
-- Error-message(debug-mod must be tuned on) -- : Error

There was an error uploading this file to the server.
Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file).
Unable to find install package

Hi,

I am doing a re-build of a website for a customer. They used to use HikaShop with great success, and want it re-installed on the site.

I have downloaded the latest version of HikaShop starter (as joomla has updated since I did the first build), but when I try to upload the .zip installation package I get the following error:

Error

There was an error uploading this file to the server.
Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file).
Unable to find install package

I am using Joomla 3.6.2.

Any help appreciated.

Thanks
S

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8 years 6 months ago #254949

Hi,

As explained in the message :

There was an error uploading this file to the server.
Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file).

You should see with the hosting company for that issue.

Otherwise, you have the "install by FTP" and a full documentation page talking about installation issues :
www.hikashop.com/support/documentation/5...-install.html#errors

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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