Checkout fails at step with adres information

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8 years 4 months ago #258990

-- url of the page with the problem -- : www.bandenservice-lelystad.nl
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
-- Browser(s) name and version -- : chrom

Hi,

I am configuring my cart but the checkout fails after i put in the adres and press next button.
It redirects me to the product listing page with the message : cart is empty.
I dont know where to look.. what could this be ?

Kevin

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8 years 4 months ago #258992

Hi,

When I test your website, after I enter my address and register I get this page:
take.ms/dFoLB
And after I click on the activation link I get that error:
take.ms/8IPNs
And apparently, this is linked to the SecurityCheck extension:
www.hikashop.com/forum/3-bug-report/5133...r-with-hikashop.html
So I would recommend to first deactivate it and see if that helps.
And if yes contact them and notify them about the problem.

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