Buying newest version -> Updating is cheaper?

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8 years 4 months ago #259539

-- HikaShop version -- : 2.5.3
-- Joomla version -- : 3.6.5

Hi there, I have Hikashop installed on several websites I developed, and for my own site I want to update the version.
It expired @ december 2015.

Now, when I see the list where i can renew the subscription, I can renew for my own site Business for €99,90.
But...
When I scroll down, I can renew the essential to business for €49,95??? That doesn't seem very fair..

Proud of my website www.hetcomputerwinkeltje.nl

Currently just running catalog mode, but hope to go live soon again :)

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8 years 4 months ago #259542

Hi,

The renewal is no more possible if the license expired more than 3 months.

And please note that you can't upgrade HikaShop essential to HikaShop Business if the license as expired.
The upgrade product is there for people who bought HikaShop Essential and realized that they need features of the Business edition. For the same final price (because they already bought HikaShop essential) they can have the Business version.

There is nothing unfair and in all cases, if the license has expired, the renewal (or the upgrade) is no more possible.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 4 months ago #259555

Hi Jerome,
Thanx for your quick reply.

I still get the option to upgrade essentials (see attachment)
That's why it looks weird..

Proud of my website www.hetcomputerwinkeltje.nl

Currently just running catalog mode, but hope to go live soon again :)
Attachments:

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  • MODERATOR
8 years 4 months ago #259585

Hi,

That's indeed not correct.
Thanks for your feedback. I've added a patch to the website. It should display properly now.

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