Update to 3.0.0 was a disaster for my website

Hi,

You can fix the 1 column issue by removing the code:

.hikashop_subcategories div.hikashop_category, .hikashop_products_listing div.hikashop_product {
	float: left;
	width:100%;
}

Hi,

For the moment we did not have feedback from template partners.
But we know that our demo website has been migrated in 15 minutes.
Nicolas just had to add few CSS lines (less than 10 rules) and remove one single view override.

Regards,

Hi,

1. We didn't test that template with HikaShop 3.0.0. The only two templates we tried it with are protostar and the one on our demo website.
2. Styles won't help. If the template has custom CSS and/or custom views made specifically for HikaShop 1.x/2.x then it's possible that some things might not work or display properly with it.
It could be only some alignment gone wrong on the page, all the way to fatal errors in some view override due to the changes we made. We do a our best to have HikaShop be as backward compatible as possible. That's why we have a checkout legacy and add to cart legacy which can be used instead of the new checkout and add to cart system if your template works better with them.
The short answer is that if you want a template that is guaranted to display well with HikaShop 3.0.0 working properly with it, the best for now is to use a template that doesn't have specific CSS or view overrides for HikaShop. The drawback is that you'll have the default look of HikaShop. Otherwise, you can contact your template provider to ask them about HikaShop 3.0.0 compatibility. The more people ask them, the faster they'll update their template to work well with HikaShop 3.x

Hi,

Without more details about that "add to cart" issue, I'm afraid that we won't be able to understand what was going on.
Because we fixed some issues in the past weeks and some of them were about the display of the "add to cart" instead of "choose options".
But without details about your products, your settings and the build you were using ; we won't be able to check if it was related or else.

Regards,

Hi,

The first step for our support is to reproduce the issue on a local website.
We do not perform debugging on external website except if we did all previous tests before and it did not successed.
Accessing to an external website is really time consuming and does not allow our team to work as a team.
Having detailed information in a thread is far better for us because the information is there and anybody of our team can get exactly what we need and that information is fixed in time.

Regards,

Hi,

I'm afraid that you still don't read my request.

We need to have screeenshots of your settings, configuration and product configuration.
You can also send us screenshot to illustrate the issue in the front-end, like "add to cart" in the listing while it should be "choose options" regarding the settings of the products in the backend !

But your link show us one interesting thing : you do not have the latest version of the packages so you do not have the latest fixes.
Your build number : 1701251625, so January 25

Because we fixed some issues in the past weeks and some of them were about the display of the "add to cart" instead of "choose options".

Hi,

Thanks for the details.

So your "shoes" are using "item custom fields" and these fields are not required (sizeladiesau, heelladieslatin)
And in your product listing, you configured the product listing to not display the "custom field fields".

Because these fields are not required, they are "optional" ; it means that HikaShop (and the customer) have the right to add the product with the default value of the fields.

You can either :
- Make the custom item field required.
- Display the item fields in the listing.

By making the field requires, you will get a "choose options" instead of a "add to cart" in your product listings.
Because a required field is not visible in the listing, the customer cannot add the product like that, he need to select a value and the default value is not authorized.

By displaying the custom item field in the listing, the customer would still have the "add to cart" but will be able to choose the value he wants directly.

Regards,