0: The file Cache Storage is not supported on this platform.

-- url of the page with the problem -- : www.finalbug.net/hikashop-menu-for-categ...ct/5-resolve-11-edit
-- HikaShop version -- : HikaShop Starter 2.6.3
-- Joomla version -- : Joomla! 3.6.5
-- PHP version -- : 5.6.23
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : 0: The file Cache Storage is not supported on this platform.

Hello Hikashop

This is weird.
I had this working and to the best of my knowledge nothing has changed.
My shop page is only available for admins.
But if I have admin access and go here:
www.finalbug.net/hikashop-menu-for-categ...ct/5-resolve-11-edit
And have the product "Resolve 11 Edit" active:
And click on Add to cart I get the following message:

0: The file Cache Storage is not supported on this platform.

Any ideas what this is about?

thanks in advance

Paul

hi Nicolas & any one else who might run into this...

I think what happened is this.
I hit the ceiling on my MySQL data base and deleted a pile of old stuff that I no longer need from the Joomla back end.
There was some kind of problem with the Cache in the cPanel and although I deleted a pile of stuff the MySQL data bank did not get smaller...

Enter Siteground step 01:
Question: Deleting files does not reduce the size of my database?
Answer: I have actually found out that there was a cache in the Cpanel and our tool, which was calculating the Database size.
After which I got the error message described above.

Enter Siteground step 02:
Question: 0 The file Cache Storage is not supported on this platform. Why etc?
Answer: I have checked and found that the cache folder was missing. I have created it for your application and now all should be back to normal. Clear the browser cache, re-test the website and if any problem persists provide us the exact steps....

So it sound to me like some one cleared the cache by throwing out a folder and forgot to put an empty one there in its place or similar!

thank you and all the best

Paul