Guest checkout no address

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  • Hikashop Business
5 years 3 months ago #302454

-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.1

Hello,

We have enabled guest checkout and setup the checkout workflow as per attachment. But at no point do we get user details / address etc.

I would expect guest checkout to request a name, email address and address details?

What are we doing wrong here?

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  • MODERATOR
5 years 3 months ago #302456

Hello,

Even if you are using the "guest checkout", you must have a "login" block in your checkout workflow to let the customer provide its email address and access to the other "blocks" which require an account (even if it's a guest one), like "address".

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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