Reports: bug since version 4.0.3

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4 years 11 months ago #306883

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.6
-- PHP version -- : 7.2.11
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : n/a

Hello,
There appears to be a bug with reports.
When I compare the same data in a report in different versions of Hikashop I get different results.

In versions of Hikashop 4.0.3 and above when making a PRODUCT report and selecting:
Specific Options:
Displayed Information: Sales / Orders / Click

Selecting option 'Order' now shows something different to the previous versions of Hikashop.
In version 4.0.2 and below the result was total number of products across all orders in the date range
In version 4.0.3 + the result is now appears to be number of Orders the product was in across all orders in the date range.

Is this a bug or a change?
We really need to display total number of products across all orders as in V4.0.2

Additionally, when clicking on a product in the results we are taken to a blank product page.

Please advise

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4 years 11 months ago #306905

Hi,

Could you please provide a screenshot of the settings of your report so that we can better understand the situation ?

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4 years 11 months ago #306939

Yes - I will have to install the latest version in our testing site as we have already reverted to V4.0.2
Will do this in the next day or so.

T

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4 years 10 months ago #306999

Screen shots as requested.
Please note - there is one customisation to show PRODUCT CODE rather than NAME - this is why the products have different names in the screen grabs.

Thank you.
T

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4 years 10 months ago #307043

Hi,

Thanks.
The previous calculations didn't take into account properly when products had different prices for different users/groups of users or if the price of the products changed. So we had a fix in the 4.0.3 to take that into account.
The drawback was that the quantity sold was incorrect.
I've made a patch I've added on our end to fix that.
Download again the HikaShop install package on our website and install it on yours and you'll get the patch. On my end it's working fine now with that patch.

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4 years 10 months ago #307075

Thank you Nicolas for the fast response!
Best.
Tony

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