Login first when different shipping address

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  • Hikashop Business
1 week 4 days ago #307662

-- HikaShop version -- : 4.1.0

When customers order a product they can checkout as a guest. If the shipping address is different than the invoice address they can't change it but have to log in first. In the attachment you see the the login/registration settings.
Which setting do I have to change so "guests" don't have to login but can fill in a different shipping address?

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Last edit: 1 week 4 days ago by yolknet.

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1 week 1 day ago #307693

Hi,

I don't see what you're talking about.
I wanted to have a look at your checkout to better understand the situation but I didn't found a page on your website where I could add a product to the cart.
Please provide precise instructions to reproduce the issue so that we can help you.

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6 days 14 hours ago #307785

Hi,

I got your PM.
You should turn off the "checkout legacy" setting in the HikaShop configuration in order to switch to the new checkout of HikaShop 3 and 4. You're using the checkout from HikaShop 1 and 2 and it has some glitches with the popup mode for the address selector.
The new checkout works much better and has more options if you want to fine tune it in the HikaShop configuration.

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  • Hikashop Business
7 hours 47 minutes ago #308024

Thank you Nicolas, that solved the problem.

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