HikaShop Link Under Components

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  • Hikashop Business
4 years 8 months ago #309963

-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.11
-- PHP version -- : 7

Hi,

After the latest update, the link to the Hikashop under Components in the backend had disappeared. Solution?

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4 years 8 months ago #309969

Hello,

Can you give us more information about the issue you are facing through some screenshots for example ? Thank you.

Kind regards,
Mohamed Thelji.

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4 years 8 months ago #309991

Hi Mohamed,
Please see attachment for details.

Attachments:

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4 years 8 months ago #309993

Hi,

Try clicking on the "rebuild" button of the Joomla menu manager and then installing the latest version of the HikaShop install package.

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4 years 8 months ago #310030

This seems to not help resolve the issue. I rebuild all menus and reinstall Hikashop.

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4 years 8 months ago #310035

Hi,

Then, I'm not sure. There must be an issue with the data of the menu item in the database. I would need to have a look at the database with your phpmyadmin and a backend access to be able to better understand the situation.
If you can provide that, please do so via our contact form along with a link to this thread:
www.hikashop.com/support/contact-us.html

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