payment with error message

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  • Hikashop Essential
4 years 3 months ago #313955

Dear Sir/Madam,

When I wanna add the new payment plug-in, it shows error message like the attachment. What can I do? Thank you a lot.

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4 years 3 months ago #313959

Hi,

Please activate the "error reporting" and "debug mode" settings of the Joomla configuration and try again. You should then get an error message with more information which will help us better understand why you get that error.

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4 years 3 months ago #313971

Dear Nicholas,

Thanks a lot for your reply. Please see the attachment.

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4 years 3 months ago #313977

Hi,

This means that there is an error in the file plugins/hikashoppayment/hsbc/hsbc.php
However, I don't see that error on my end.
So the file must have been modified on your end for some reason I don't know.
Download the HikaShop install package on our website, extract it on your computer and copy the files from the folder back/extensions/plg_hikashoppayment_hsbc/ from the the install package to the folder plugins/hikashoppayment/hsbc/ of your website via FTP.
That should hopefully fix the problem.

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4 years 3 months ago #313998

Thank you very much, Nichlas. It works now!

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