Paypal payment is still pending

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  • Hikashop Business
2 weeks 1 day ago #322330

-- HikaShop version -- : 4.3.0

Hi, I have paypal processing my credit card payments. It is working, Paypal accepts the payment and Hikashop confirms the payment. My problem is that Paypal sets the payment to 'Pending' until I set the item to shipped. I don't need Paypal to monitor the shipping, I just need it to accept payment. Is there a setting that will tell Paypal that item is already shipped and credit the funds to me already.

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2 weeks 8 hours ago #322357

Hi,

Check the "enable validation mode" setting of your PayPal payment method via the menu System>Payment methods.
If that setting is activated, then you'll have to manually validate the payments in your PayPal merchant account.

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  • Hikashop Business
1 week 6 days ago #322390

Hi, nicolas, I had 'Enable validation' set to no already, the payment is still left 'pending' in Paypal. I have to click 'get funds' and set item to shipped manually..

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1 week 6 days ago #322394

Hi,

Then check the settings of your PayPal merchant account. You should have a similar setting there that you must deactivate so that the funds are accepted automatically.

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