Order Status emails

  • Posts: 74
  • Thank you received: 3
  • Hikashop Business
1 year 6 months ago #345250

-- HikaShop version -- : 4.6.2
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.30
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : none

Hi,

This is a quick question hopefully - I have been looking for the answer, but just need some clarification.

Currently, my customers receive two order status emails: one when the order is created, and the second when the order is confirmed.

Is there a way to set emails so that the customers only receive the order status email when the order is confirmed.

Any guidance as always greatly appreciated.

Kind Regards

Duncan


DunxMax

The more we learn the less we know.

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
1 year 6 months ago #345251

Hi,

Yes. Go in the System>Emails menu and unpublish the "order created notification" email which is sent to the user when his order is created.

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum