How to correct my parameter error so all books are calculated in one parcel

  • Posts: 69
  • Thank you received: 5
1 year 2 weeks ago #350539

-- url of the page with the problem -- : www.politikchornist.org
-- HikaShop version -- : 4.7.2
-- Joomla version -- : 3,10.11
-- Error-message(debug-mod must be tuned on) -- : How to force shipping in one

Hello,
For some reason we see the effect, that the shipping for several books is calculated separately, i.e. one shipping for one book, instead of one shipping for all books. Any help where I have to change the settings? I did not have defined a warehouse.
Thanks for your help

Please Log in or Create an account to join the conversation.

  • Posts: 81509
  • Thank you received: 13064
  • MODERATOR
1 year 2 weeks ago #350541

Hi,

How did you configure your shipping methods ?
Could you provide a screenshot of the menu System>Shipping methods ?

Please Log in or Create an account to join the conversation.

  • Posts: 69
  • Thank you received: 5
1 year 2 weeks ago #350546

Thanks for caring. Since there is no plugin for German Post I had to configure different options. Some are to be seen in this screenshot. If you need screenshots of the details other then shown, please tell me. Thanks again.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 81509
  • Thank you received: 13064
  • MODERATOR
1 year 2 weeks ago #350550

Hi,

I checked your website and as far as I can see it is a warehouse configuration issue.
You must have configured warehouses in the past.
And you must have assigned different warehouses to different products.
And if you're saying "I did not have defined a warehouse", it's probably that you later deleted the warehouses without first assigning the products to no warehouse.
So in the database, there is still an id for the warehouse in the products.
So you need to run a mass action via the menu System>Massactions with an action "update the values" on the column "product_warehouse_id" with the integer mode and the value 0 and that will fix the products data.

Please Log in or Create an account to join the conversation.

  • Posts: 69
  • Thank you received: 5
1 year 2 weeks ago #350557

Yes, yes, that's what happened. Thanks a lot for your help.!!

Please Log in or Create an account to join the conversation.

  • Posts: 69
  • Thank you received: 5
1 year 2 weeks ago #350558

Thanks for your help. But when chosing "mass action", I do not get any choice to do further action. Too stupid me?

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 81509
  • Thank you received: 13064
  • MODERATOR
1 year 2 weeks ago #350562

Hi,

Click on the "new" button there.

Please Log in or Create an account to join the conversation.

  • Posts: 69
  • Thank you received: 5
1 year 2 weeks ago #350587

Thanks, problem solved!

Please Log in or Create an account to join the conversation.

Time to create page: 0.066 seconds
Powered by Kunena Forum