Help with a product

Hi,

Then, you can use characteristics / variants:
www.hikashop.com/support/support/documen...html#characteristics
However, you want to change the "characteristic selection method" setting of the HikaShop configuration to "list":
www.hikashop.com/support/documentation/5...html#display_product
That way, you'll get a listing of variants on the products page.

Hi,

Why do you want to do that ?
First, if you delete the countries / states, next time you update HikaShop, it will add back all the deleted zones. So, instead I would rather recommend to unpublish the zones.
Second, if you delete or unpublish the countries, the states of these countries won't be used since the user can only select among the states of the currently selected country. So there should be no reason to delete or unpublish the states.
Unpublishing all the countries at once is quite easy:
- go to the System>Zones menu
- increase the number of elements per page to 500
- use the filters on the top right corner to have only the countries
- use the global checkbox to select all the countries
- unselect the UK
- click on the unpublish button at the top

Hello,

Can you be more specific in your current issue, because sorry for this return, but we don't see any weird situation in your screenshot...
Provide more elements like description, detailed allowing us to understand, annotated screenshot (red bordered issue part).

Regards

Hi,

So you mean that the HTML editor displays fine for main products, but not for variants, is that correct ?
In that case, try deactivating the form customization, with the corresponding button at the bottom of the product edit page, in the green area. It should help circumvent the problem.

Hi,

Deactivating the form customization has worked each time someone else contacted us with a similar issue.
So your issue might be different. It might be linked to the browser, or a module of the browser you might be using for example.
We do not have the problem on a fresh install of Joomla with HikaShop on our end.
Could you provide an access to a backend with the issue and precise instructions to reproduce the problem ?
The devil might be in the details.
You can provide the access via our contact form:
www.hikashop.com/support/contact-us.html

Hi,

Please note that we do not usually work during the weekend.

Thanks for the access.
I looked at the situation on your website and I can see you're using the Sparky Page Builder:
extensions.joomla.org/extension/sparky-page-builder/
So, I've downloaded it and installed it on my end and I have the same issue with it.
So, I've looked at its code and I can see that the javascript code of that editor is made in a way that it can only work with one editor on the page.
When you edit a variant, you have the editor for the description of the main product already initialized, and that's why the editor doesn't display for the variant.
Unfortunately, the way the code of Sparky is written, I don't see a way to make it work here.
It would require an overhaul of Sparky to support multiple editors on the same page. That's something you could bring up to Sparky's developer on www.hotjoomlatemplates.com/support-forum...ree-joomla-templates

Being able to initialize several editors on the same page is not only useful for variants, but can happen even with Joomla with custom fields:
docs.joomla.org/J4.x:Adding_custom_fields/Editor_Field
So I think that's something the developers should look into.

As a simple work around, you can switch the "Editor" setting of the HikaShop configuration to use another editor like TinyMCE.
Another work around would be to create a view override of product / variant for your backend template via the menu Display>Views and to add the line:

<?php echo $this->editor->setEditor('tinymce');?>

<?php echo $this->editor->display();?>

Hi,

I can give you a screenshot, but I don't think it will help much more than what I wrote in my previous message.
Here it is:
i.imgur.com/rleIxgl.png

Hi,

I checked on your website and I can see what the problem is.
It's because TinyMCE is not able to activate itself when loaded in AJAX if it's not already somewhat loaded on the page.
So it would require extra, more complex, changes on the main product edit form view to preload tinyMCE on the main page.
So I've had to also add this code:

      <?php 
      $editor = hikashop_get('helper.editor');
      $editor->setEditor('tinymce');
      $editor->display();
      ?>

Hi,

As I said, you would need to add this code in the view file product / form via the menu Display>Views.
You could add it at the beginning for example.