No products in this category

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  • Hikashop Business
6 days 8 hours ago #367647

-- url of the page with the problem -- : www.hermanosgaliano.es/
-- Error-message(debug-mod must be tuned on) -- : No products in this category

Good morning,
At the bottom of the category section on my website's homepage, the following message appears:
"No products in this category"
But I don't know why it's showing up.
Could it be due to the latest update?

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  • MODERATOR
6 days 6 hours ago #367648

Hi,

Indeed. Thanks for your feedback. We've made a patch for this.
Download again the install package of the latest version of HikaShop on our website and install it on yours and you'll get the patch.

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  • Hikashop Business
6 days 3 hours ago #367650

Hi Nicolas.
I’ve also noticed that when a user places an order, Hika often doesn’t send them the order confirmation email or the payment confirmation.
The admin does receive the email, but the customer doesn’t.
Could you please look into it?

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  • MODERATOR
6 days 21 minutes ago #367651

Hi,

We didn't change anything regarding that. And I can't reproduce the problem.
Note that the "order status notification" is sent to the customer when the order's status changes from "created" to "confirmed". And the "payment notification" is sent to the admin at that time. The "order admin notification" is sent to the admin when the order is created. So what you describe is normal if the customer doesn't pay for the order or the order is not being confirmed by the payment plugin.
Are the orders being confirmed ?
Do you get a payment for them ?
What payment plugin are you using ?
Do you see the emails in Customers>Emails history ?

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