Cannot View Products in Store after PHP 8.2 update

Hi,

That's indeed strange. Nothing is returned by the web server on the product page but the listing page displays fine.
I don't see why that would be the case and I don't remember anyone else with the same issue.
This will require investigation.
The first thing is to check the error log of the web server and of PHP. Hopefully, it contains some information on what is going on.
I would also recommend you to contact your hosting provider to see if they can provide more information on why this URL doesn't display anything.

Hi,

These are warnings and deprecated messages from other extensions. You can report them to their developer. They will be happy to know about it so that they can improve the code of their extension.
However, it should not change anything to your issue.

Can you try to switch to the default template of Joomla temporarily and see if that helps ? It could be a problem within the template, maybe a view override ?
Also, a temporary solution could be to keep the debug turned on and deactivate the system debug plugin via the Joomla plugins manager. That way, it wouldn't display the debug on the frontend but it should still work fine.

Hi,

Then it is difficult to solve without looking deep into it.
Please provide a backend super admin access (to check the settings if necessary during the analysis) and a FTP access (to add debug to narrow down the cause of the problem) and maybe an access where it is possible for me to switch between the 8.1 and the 8.2 during my tests if you don't want to leave it to 8.2 for 1 or 2 days.
Ideally, if you could make a copy of the website on the 8.2 environment so that I could look into it without impacting your live website, that would be even better.
Please provide that information via our contact form along with a link to this thread for reference:
www.hikashop.com/support/contact-us.html

Hi,

Sorry for the delay, I was not available to look into it at the end of last week and then there was the weekend.
I wanted to look into it today, but I don't see the problem on your website anymore.
I checked your backend and I can see that you're still on PHP 8.2.
So either you found the issue and the solution, or I'm missing something.

Hi,

So, I didn't find the problem.
If I add an exit at the end of the frontend processing of HikaShop, I do see the product page content (without the template around). This means that the issue is not during the processing in HikaShop.
I also tried to switch to the default template just in case, but again, same issue.
So, I'm out of ideas on the causes.
So I've switched to the next best thing which is to make it work around the problem.
For that, I've done two things:
- I've edited the settings of the Joomla debug plugin and disabled everything there. That way, no sensible information is displayed in the debug bar at the bottom.
- I've added a piece of CSS to hide the debug bar.
So, right now, it works and the debug bar doesn't display. It's not pretty, but I couldn't find better. The problem is probably elsewhere on the website.