When going to the product page the page is blank - Joomlart T4 SEF

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  • Hikashop Business
3 hours 28 minutes ago #371705

-- url of the page with the problem -- : suffolkrecordssociety.com/publications/g...willows_1327_to_1559
-- HikaShop version -- : 6.4.1
-- Joomla version -- : 6.1
-- PHP version -- : 8.4

Hi,

We have started to notice this over a few sites. Joomla 6 and latest hikashop has issues with the product page using Joomlart T4 framework.and SEF is turned on. Can something be done about this?

It is only when SEF is turned on and the joomlart template is used.

Any help would be appreciated as we use t$ a lot.

Many thanks

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  • MODERATOR
9 minutes ago #371706

Hi,

I see a completely blank page on your link.
This indicates a fatal error is happening.
Activate the "debug" setting of the Joomla configuration and try again.
You should hopefully see an error message on the page which will help us tell you what to do.
It's likely due to PHP 8.4. If the template has old view overrides of HikaShop, it might have code which isn't made to work with PHP 8.4 and that we changed in our end but that your template's old view overrides are still using. The error message should make this clear once the debug is activated.

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