on user action log hikashop,

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  • Hikashop Business
2 hours 37 minutes ago #371722

-- url of the page with the problem -- : ubuntushop.biz
-- HikaShop version -- : 6.4.1
-- Joomla version -- : latest
-- PHP version -- : 8.4
-- Error-message(debug-mod must be tuned on) -- : Sorry, there was a problem we could not recover from.

The server returned a "500 - Whoops, looks like something went wrong."

on user action log hikashop, click on a cart number. After that click on cancel then you get :
Sorry, there was a problem we could not recover from.

The server returned a "500 - Whoops, looks like something went wrong."

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13 minutes ago #371723

Hi,

Can you try again after activating the "debug" setting of the Joomla configuration page ?
That should hopefully provide more information on the error page.
If not, switch to the default template of Joomla on that page and try again with the debug setting turned on.
That should definitely provide more information on that page and that will allow us to tell you what to do.

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  • Posts: 76
  • Thank you received: 8
  • Hikashop Business
4 minutes ago #371724

screenshots
stack trace:
OutOfMemoryError

Symfony\Component\ErrorHandler\Error\OutOfMemoryError:
Error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 23072768 bytes)

at /var/www/ubuntushopbiz/administrator/components/com_hikashop/classes/cart.php:3135

Attachments:
Last edit: 1 minute ago by duportail.

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