[SOLVED]Problem with Alpha User Points

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11 years 10 months ago #53986

Hello
I am using for some time Alpha User points and everything has worked correctly.
But since the last update I have a problem, when I change the order to "Sent" items that the user has won with the purchase lose points.
For example, if a user makes a purchase and wins 10 points when I change the order to "Shipped" these 10 points are removed.
What is the problem?
Screenshot: awesomescreenshot.com/08282knd2
Screenshot plugin Hikashop AUP: awesomescreenshot.com/02282ky58

Thank you.

Andreu

Last edit: 11 years 10 months ago by diosneptuno.

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11 years 10 months ago #53995

Hi,

There is an option in the AlphaUserPoint plugin named "Gives Points on statuses".
In this field you have to list all valid statuses. If the order change to a status not listed, points would be removed.
When this field is empty, the plugin would just retrieve the "order confirmed status" from the HikaShop configuration.

My recommendation is (for a classical configuration): confirmed,shipped

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: diosneptuno

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  • Posts: 41
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11 years 10 months ago #54033

Hi

Thank you very much, I had not seen this option.
Problem solved
Fantastic support!

Andreu

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