Google Merchant export issue with FALSE and MPN turned ON

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  • Thank you received: 15
  • Hikashop Business Hikashop Multisite
3 months 4 days ago #307753

-- HikaShop version -- : 4.0.3
-- Joomla version -- : 3.9
-- PHP version -- : 7.3

Hi Hikashop team,

There is an issue with the xml export.

If you turn on the Add Product Code (mpn) field.
Then all the products without a GTIN and with the setting to FALSE (through custom fields) also get a MPN code.

But google don't like this, see error below:
When product identifiers are provided 'identifier_exists' should be set to true or not set at all. Setting identifier_exists to false when product identifiers actually exist might impact ranking of an item in the future.

Would it be an idea for this situation to have a possibility to specify a separate product custom field for MPN and don't use the product code.

Kind regards,
Lumiga



Kind regards,
Lumiga
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  • Posts: 66882
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  • MODERATOR
3 months 4 days ago #307756

Hi,

Yes, having the possibility to have a custom field for the MPN is something we want to add in the next version.

The following user(s) said Thank You: Sailfin73

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