end date is not getting auto renewal

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  • Hikaserial Subscription Hikashop Business
3 months 11 hours ago #329358

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.3

Hi,

Can the status and the end date be change, at the time of subscription gets auto renewal, Currently its not happening, could be it doing anything with the settings?

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  • MODERATOR
3 months 1 hour ago #329390

Hello,

If you're using a recurring plugin, the end date should be updated with the new renewal date.
In order to understand your issue, it requires further details regarding your configuration and your test subscription.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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