Problem with messaging of paypal checkout not translating into English

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5 days 20 hours ago #363564

-- Joomla version -- : 5.1.4
-- PHP version -- : 8.2
-- Hikashop version -- : 5.1.1
-- Browser(s) name and version -- : Firefox

Hi,

I’m using the paypal checkout plugin for the payment. The 4 x Paypal messaging is appearing on the product page, however, for the English page, it appears in French instead of in English. Also, I guess that it should be the UK to United States version (pay later or Pay in 4) appearing instead of the French version for this page. Is there something I can do so that the messaging appears in English for the English page or in the page of the language (as I may also add the Spanish language in the future)? I should also mention that my paypal account is a French account. Not sure if that makes a difference or not in how the messaging appears on my website?

Also, on the product page, I’m noticing that paypal is automatically calculating the amount of the 4 payments; however, when I choose a different variant with a different price, there is no change in the amount of the 4 payments. Is there something I can do so that the 4 payments are automatically calculated and updated for the variant selected?



Thank you!

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Last edit: 5 days 19 hours ago by Noe.

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5 days 16 hours ago #363571

Hi,

The message is displayed by PayPal based on your browser's preferred language.
In most cases, someone speaking french as his native language will have his browser's preferred language as french, and will look at your website with the french language selected. So both the page and the message will be in french.
It is not possible, as far as I know to force the language.

Regarding updating the message when the selected variant changes, that's something we didn't implement yet. But it's a good idea. We'll look at adding this for the next version of HikaShop.

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