Mass Action Send Email Error

  • Posts: 193
  • Thank you received: 1
  • Hikashop Business
4 years 10 months ago #189335

-- HikaShop version -- : bussiness 2.17
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.3.10-1ubuntu3.8
-- Browser(s) name and version -- : chrome Versión 40.0.2214.94

hello,
I have the following problem . When I select send email on mass action : I get an empty email without attachments . Just email me the title appears .

Thank You

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2319
  • MODERATOR
4 years 10 months ago #189348

Hi,

Do you have filled a path for the csv file ?
If not, please set it, without that path, the system can't create the csv file and take it from the server to attach it to the email.

The path must be an absolute server path, something like: /var/www/mysite/myfolder/myfile.csv

We will improve the documentation for that part :)

The following user(s) said Thank You: dvddvd

Please Log in or Create an account to join the conversation.

  • Posts: 193
  • Thank you received: 1
  • Hikashop Business
4 years 10 months ago #189475

Thanks Xavier,
Now I understood and working properly.
But, that utility has the option "send mail" then?

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2319
  • MODERATOR
4 years 10 months ago #189492

Hi,

Yes the path is useful for the send email option.

The following user(s) said Thank You: dvddvd

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 0
3 years 11 months ago #226262

How do i get the link for the absolute server path? I have the same situation as dvddvd, getting an empty email without the attachments.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2319
  • MODERATOR
3 years 11 months ago #226269

Hi,

www.hikashop.com/forum/mass-actions/8804...-working.html#226268
Regarding the link, you can now set a relative path.

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 0
3 years 10 months ago #227813

URGENT!
i am unable send the email together with attachment on mass action. i am using joomla 2.5.6 and hikashop 2.6.1.
These are the settings that i have done for the mass action.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2319
  • MODERATOR
3 years 10 months ago #227817

Hi,

Is the file created in the "/tmp" folder ?
If not, so that's potentially due to folder permissions that are not enough permissive.
Or you maybe have no elements returned by the mass action due to the filters.

Please Log in or Create an account to join the conversation.

  • Posts: 41
  • Thank you received: 0
3 years 6 months ago #241257

Hi,

Just a quick question in regards to exporting the CSV file but is there a way to have each file saved with a different file name?

One of the mass actions I'm setting up is for whenever a customer adds or changes their billing address that I get sent a file with the changed address. Is it possible for each CSV to be saved on the server as "address01.csv, address02.csv, address03.csv"?

Please Log in or Create an account to join the conversation.

  • Posts: 67676
  • Thank you received: 10046
  • MODERATOR
3 years 6 months ago #241275

Hi,

What you can do is to add the {time} tag to the filename of the CSV in your mass action so that the date gets added to the file name.

The following user(s) said Thank You: wernejo

Please Log in or Create an account to join the conversation.

Time to create page: 0.088 seconds
Powered by Kunena Forum