Mass action does not respond or function anymore

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8 years 4 months ago #219080

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.4.41
-- Browser(s) name and version -- : CHROME
-- Error-message(debug-mod must be tuned on) -- : v

Using the Mass Actions function does not seem to work anymore after 2.6.0 upgrade.

Creating a new action rule did not resolve the problem

What could be the problem?

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8 years 4 months ago #219109

Hi,

It works fine on our end.
How did you configure your mass action (please provide a screenshot of its settings) and what are you trying to do with it ?

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8 years 4 months ago #219139

Strange indeed. We run this export every month. I end up with an error message: Server error 500 (Not 900)
I have no clue, no changes in the export configurations were done.
Thank you for your help

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8 years 4 months ago #219140

Hi,

I think that the issue come from the double "/" present in the url of the path of your file. If not, so:

Do you have this error if you click on the "Verwerk" button ?
If you reduce the quantity of elements to be treated in the "Waarde" field, do you still have an error ?

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8 years 4 months ago #219227

I have tried to change the path but same problem.
It worked before, the other 3 exports I have configured used same path, they do not function anymore either.

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8 years 4 months ago #219237

Hi,

Please provide backend and FTP access to your website, you can send these informations via our contact form.
Don't forget to give the link to that topic in your message.

hikashop.com/support/contact-us.html

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8 years 4 months ago #219490

Hi,

Please give us a backend access too, else we can't debug correctly.

Could you try to remove this part in your csv path:

/sites/magnahifi.com/www/

Last edit: 8 years 4 months ago by Xavier.

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8 years 4 months ago #219517

The backend access provided is not correct, please have a look at that :)

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8 years 4 months ago #219663

Hi,

Problem solved !
There was some fixes missing on your end, so I added them in the massaction plugins, and a missing function in the "spreadsheet" helper. So now everything is working back.

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