Mass actions export CSV is not working properly with 4.4.1

  • Posts: 74
  • Thank you received: 6
  • Hikashop Business
1 month 3 weeks ago #330777

-- url of the page with the problem -- : 2-rad-schwede.de
-- HikaShop version -- : 4.4.1
-- Joomla version -- : 3.9.25
-- PHP version -- : 7.4.16
-- Browser(s) name and version -- : firefox latest

Hi.
after installing 4.4.1 mass actions CSV exports with relationship are not working anymore. The mass action is creating a dump and was running since years. Now it creates

Warning: Illegal offset type in /homepages/25/d83827768/htdocs/2rs/administrator/components/com_hikashop/classes/massaction.php on line 1125

Warning: Illegal offset type in /homepages/25/d83827768/htdocs/2rs/administrator/components/com_hikashop/classes/massaction.php on line 1125

Warning: Illegal offset type in /homepages/25/d83827768/htdocs/2rs/administrator/components/com_hikashop/classes/massaction.php on line 1125

Warning: Illegal offset type in /homepages/25/d83827768/htdocs/2rs/administrator/components/com_hikashop/classes/massaction.php on line 1125
for every entry and all product fields are missing in the export.

After de-selecting the fields in Prices / Categories the action is running.

thanks
Markus

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 72763
  • Thank you received: 11096
  • MODERATOR
1 month 3 weeks ago #330804

Hi,

I tried to reproduce the issue on my end with the 4.4.1 but it works fine.
So there is something I'm missing.

Could you provide a backend access, a FTP access and the name of your mass action so that we can check on the situation there ?
If so, please provide these along with a link to this thread via our contact form:
www.hikashop.com/support/contact-us.html

Please Log in or Create an account to join the conversation.

  • Posts: 74
  • Thank you received: 6
  • Hikashop Business
1 month 3 weeks ago #330824

Hi Nicolas,
thanks for your feedback. I provided you the requested details.

thanks and best regards

Markus

Please Log in or Create an account to join the conversation.

  • Posts: 72763
  • Thank you received: 11096
  • MODERATOR
1 month 3 weeks ago #330838

Hi,

I got the backend access and I can indeed see the mass action and see the warning when trying to run it.
Unfortunately, that doesn't help me as I already know the warning message.
The problem is that I can't reproduce the issue on my end so I can't add any debug to understand what is going on.
Could you provide a FTP access so that I could do that ?

Please Log in or Create an account to join the conversation.

  • Posts: 74
  • Thank you received: 6
  • Hikashop Business
1 month 3 weeks ago #330916

sent a few minutes ago

Please Log in or Create an account to join the conversation.

  • Posts: 72763
  • Thank you received: 11096
  • MODERATOR
1 month 3 weeks ago #330974

Hi,

We got the access and were able to find the issue and added a patch for it.
I was able to confirm that it now works fine on your website with the patch.
We'll add the patch on our end too so for anyone with the same issue on the 4.4.1, you can just download the install package of HikaShop on our website and install it on yours and it will add the patch for this.
It will of course also be in the next versions of HikaShop so no worries for updates.

The following user(s) said Thank You: Markus Schnier

Please Log in or Create an account to join the conversation.

  • Posts: 74
  • Thank you received: 6
  • Hikashop Business
1 month 3 weeks ago #330979

Hi Nicolas,

thanks for the great support. Works great !

best regards
Markus

Please Log in or Create an account to join the conversation.

  • Posts: 74
  • Thank you received: 6
  • Hikashop Business
1 month 3 weeks ago #330980

Hi,
is the patch already in your version
HikaShop Business 4.4.1 [2103181945] ?

I wanted to patch also the prod environment.

thanks
Markus

Please Log in or Create an account to join the conversation.

  • Posts: 72763
  • Thank you received: 11096
  • MODERATOR
1 month 2 weeks ago #331031

Hi,

Yes, we've added it on the build of the 4.4.1 available online.

The following user(s) said Thank You: Markus Schnier

Please Log in or Create an account to join the conversation.

  • Posts: 74
  • Thank you received: 6
  • Hikashop Business
1 month 2 weeks ago #331093

Hi Nicolas,
thanks. With HikaShop Business 4.4.1 [2103221942] it's working great.

thanks and best regards
Markus

The following user(s) said Thank You: nicolas

Please Log in or Create an account to join the conversation.

Time to create page: 0.069 seconds
Powered by Kunena Forum