Mass Action Layout Output Not Found Error

  • Posts: 34
  • Thank you received: 4
  • Hikashop Essential
8 months 3 weeks ago #359499

-- url of the page with the problem -- : Not available online yet.
-- HikaShop version -- : 5.0.3
-- Joomla version -- : 4.4.3
-- PHP version -- : 8.2.14
-- Browser(s) name and version -- : Firefox 123.0
-- Error-message(debug-mod must be tuned on) -- : Layout output not found

I have created a Mass Action to show the product_name and product_id with all characteristics.

Data Product
Product Triggers - none, Filters - none, Limitations - Start: 0 Value: 500
Actions Display the Results
Selected items product_id, product_name, all characteristics

When the Mass Action is run, this error message is returned: 500 Layout output not found.

Here's the call stack:
# Function Location
1 () JROOT/libraries/src/MVC/View/HtmlView.php:425
2 Joomla\CMS\MVC\View\HtmlView->loadTemplate() JROOT/administrator/components/com_hikashop/helpers/helper.php:2889
3 hikashopView->loadTemplate() JROOT/libraries/src/MVC/View/HtmlView.php:203
4 Joomla\CMS\MVC\View\HtmlView->display() JROOT/administrator/components/com_hikashop/helpers/helper.php:2843
5 hikashopView->display() JROOT/administrator/components/com_hikashop/views/massaction/view.html.php:23
6 MassactionViewMassaction->display() JROOT/administrator/components/com_hikashop/helpers/helper.php:936
7 hikashop_getLayout() JROOT/administrator/components/com_hikashop/helpers/helper.php:2514
8 hikashopController->execute() JROOT/administrator/components/com_hikashop/hikashop.php:73
9 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71
10 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher\{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:73
11 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361
12 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:143
13 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:186
14 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:293
15 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:61
16 require_once() JROOT/administrator/index.php:32

Can this error be corrected?


Charles

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  • Posts: 4753
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  • MODERATOR
8 months 3 weeks ago #359504

Hello,

We weren't able to reproduce your issue on our side, so we will need these elements :
- Url link to your backend (Administrator)
- Backend user references (with maximum Acl)
Note : Use our Contact us form to provide these elements, and don't forget to add an Url link to this topics.
Regards

Last edit: 8 months 3 weeks ago by Philip.

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  • Posts: 34
  • Thank you received: 4
  • Hikashop Essential
8 months 3 weeks ago #359524

I'll put this matter on hold pending more work on the site. I'll come back to this when the project is farther along.


Charles

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  • Posts: 34
  • Thank you received: 4
  • Hikashop Essential
8 months 3 weeks ago #359570

Now that I have installed the com_hikashop_essential_v5.0.3_2024-03-07_01-07-17.tar.gz package, the 500 error noted above is gone.


Charles
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