Mass Actions with Related and Option Products

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  • Hikashop Business
21 hours 51 minutes ago #367663

-- HikaShop version -- : 6
-- Joomla version -- : 5

Hi,
When you perform bulk exports using "mass actions" and include the "related" and "options" columns, we encounter duplicated data that doesn't accurately match the information in the original product sheets. However, when exporting products without using "mass actions," the data in these columns is correct.

Mass actions
Data; Product
Filter; category_id, product_published

Thank you
Javier


Javier Ballester

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  • MODERATOR
18 hours 41 minutes ago #367664

Hi,

Since I'm not able to reproduce the problem on my end, I'll need to check directly on your website.
Could you provide a backend access and a FTP access via our contact form in order to look into it ?
www.hikashop.com/support/contact-us.html

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