description of product not carried over to paypal

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12 years 2 months ago #39010

when a customer orders a product and checks out it redirects them to pasypal but when they get there it only carries over the price not the description of what they purchased.

also on the redirect page i get this error. Please help!

The cart is empty

Language string failed to load: invalid_address:
Please wait while you are redirected to PayPal
If you are not redirected after 10 seconds, please click on the button below.

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12 years 2 months ago #39015

fixed description part

still not sure what this means

also on the redirect page i get this error. Please help!

The cart is empty

Language string failed to load: invalid_address:
Please wait while you are redirected to PayPal
If you are not redirected after 10 seconds, please click on the button below.

Please Log in or Create an account to join the conversation.

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12 years 2 months ago #39117

For the description, that's because the option "send order details" was turned off in the paypal plugin configuration I suppose.

For the error "Language string failed to load: invalid_address:" it seems to come from Joomla which is not able to send an email because an email address is not valid.
You should check the email addresses in the Emails tab of the configuration of HikaShop.

For the message "The cart is empty" it must be because you changed the option "Clean cart when order is" to "created" instead of "confirmed" in the Checkout tab of the configuration.

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12 years 2 months ago #39335

awesome thanks!

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