The total of your order is below the xx minimum when it's not

  • Posts: 11
  • Thank you received: 2
  • Hikashop Essential
4 months 3 weeks ago #305293

-- HikaShop version -- : 4.0.3
-- Joomla version -- : 3.9.4
-- PHP version -- : 7.2
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : The total of your order is below the £5 minimum

On shipping & payments there is a minimum value of £5 set.

But I try to place an order for £6 or over I get the message The total of your order is below the £5 minimum

Please Log in or Create an account to join the conversation.

  • Posts: 66586
  • Thank you received: 9792
  • MODERATOR
4 months 2 weeks ago #305300

Hi,

Note that you have an "include taxes" setting in your shipping/payment methods and if you have that setting turned off, then the check will be on the total without taxes.

Please Log in or Create an account to join the conversation.

  • Posts: 11
  • Thank you received: 2
  • Hikashop Essential
4 months 2 weeks ago #305307

Thanks Nicolas

It is the shipping module that's causing the issue.
I removed the minimum from all shipping methods and the warning is being issued correctly by the payment methods.

I'll test out the tax options for the shipping to try & fix it.

Please Log in or Create an account to join the conversation.

  • Posts: 2199
  • Thank you received: 293
  • MODERATOR
4 months 2 weeks ago #305316

Hello,

Ok keep in touch, if there is something where we can help you.
We are awaiting news from you.

Regards

Please Log in or Create an account to join the conversation.

Time to create page: 0.057 seconds
Powered by Kunena Forum