Wishlist is emptied for non available products after move to cart

  • Posts: 12
  • Thank you received: 0
  • Hikashop Business
1 month 3 weeks ago #305416

-- HikaShop version -- : 4.0.3 Business
-- Joomla version -- : 3.9.4
-- PHP version -- : 7.2.16
-- Browser(s) name and version -- : Google Chrome

If people have a long wishlist they use the check all box to select all products in the wishlist in one go..
Then they use 'Move to Cart'.

After that the wishlist is complete empty, so also products that could not be moved have disappeared

This is not what customers are expecting

Is this working the right way or is it a bug?

Please Log in or Create an account to join the conversation.

  • Posts: 2131
  • Thank you received: 287
  • MODERATOR
1 month 3 weeks ago #305440

Hello,

Hard to say, can you provide more elements in order to better understand the context and be able to reproduce your issue, for this can you :
- Detailed the step by step process to reproduce your issue
- Screenshot for important steps
- An url link & User access in order to be able to reproduce your issue on your website

Note : You can use our Contact us form to provide access references, just add to put an Url link to this topic to keep the link


Regards

Last edit: 1 month 3 weeks ago by Philip.

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum