Request Payment After Updating the Order

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4 years 10 months ago #307034

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.6

Hi

The customer on a site pays a deposit via a variant for pre-ordering a product. When the product is in stock the order needs to be updated for the outstanding amount. On the front end there is an actions button as per the attachment. Is it possible to add a custom filed that requests payment for the balance?

I realise that if the order is set to pending then the option to make payment appears, however the order has already been part paid. So do I add a new item and then set the order to pending? When I do this the total amount is payable which is not what is required.

Thanks

Dave

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4 years 10 months ago #307038

Hi,

A custom field won't help you.
You can't have several payments for an order. At least, the system is not designed for that.
The simplest would be to make a copy of the order, change the amount of the product in the copied order and set the status of the copied order to "pending".
That way, the customer would have a new order with the payment button and the correct amount to pay.

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