SHIPPING ADDRESS Not Showing on Any Emails or Front-End UCP

  • Posts: 263
  • Thank you received: 6
  • Hikashop Business
1 month 4 weeks ago #315581

-- url of the page with the problem -- : www.surekleenproducts.com.au/
-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.15
-- PHP version -- : 7.3.14

The SHIPPING ADDRESS is correctly added and selected and shows up correctly in the order Back-End, but does not show on any emails and does not show up in the orders in the Front-End User Control Panel.

I can send you login details.

Last edit: 1 month 3 weeks ago by MSTACE.

Please Log in or Create an account to join the conversation.

  • Posts: 68616
  • Thank you received: 10233
  • MODERATOR
1 month 4 weeks ago #315587

Hi,

The shipping address only appears in the order if there is a shipping method for the order.
So this tells me that you must have removed the "shipping" view from your checkout workflow.
I would recommend adding it back.
If you don't want its interface to appear, you can hide it with a bit of CSS instead.

The following user(s) said Thank You: MSTACE

Please Log in or Create an account to join the conversation.

  • Posts: 263
  • Thank you received: 6
  • Hikashop Business
1 month 3 weeks ago #315638

AH! OK. Yes, since this is a purchase order system there was no need for Shipping method.
I will add one in.

Thank you.

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum