Order Email Text when Shipping Amount is added

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3 years 2 months ago #329931

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.22
-- Error-message(debug-mod must be tuned on) -- : N/A

Good Day Hikashop! I hope you are all doing very well!

I have a store where I can't automatically include the Shipping Ammount.
I then add this afterwards on the Order and I click : Save & Notify...



This is all good except the email that the user gets, states nothing about the fact that the Shipping Ammount has now been added...




This doesn't make any sense and I need a way to let that person know what has gone down on his Order?
Please point me in the right direction to solve this?

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Last edit: 3 years 2 months ago by Uriel.

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3 years 2 months ago #329938

Hi,

If you want to add some text to the email to explain to the user what's going on I would recommend using the "save" button and not the "save & notify" button.
Then, you can use the "email" button at the top of the order details page and in the preview popup, you can add your text to the customer.

Best regards,
Nicolas

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