Forbidden access to backend user update

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  • Hikashop Business
2 months 1 week ago #330164

-- Error-message(debug-mod must be tuned on) -- : 403 forbidden

Hi,
When I try to update, from backend, an user in the order form I have a 403 forbidden popup
You can see from my screenshot
Could you help me please?
Best regards


my site with Hikashop
www.lacasettabio.it
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  • MODERATOR
2 months 1 week ago #330171

Hi,

I'm not sure why you would have that problem.
Please provide a backend access along with a link to this thread via our contact form so that we can look into it:
www.hikashop.com/support/contact-us.html

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  • Posts: 719
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  • Hikashop Business
2 months 6 days ago #330328

Hi,
Ok, I found the issue orgin: it was 6G FIREWALL/BLACKLIST on .htaccess file
Better it was the rule # 6G:[QUERY STRINGS]
I checked for an update @ perishablepress.com/6g/ but there is not it.
I Think you should advise them about that.
For now I commented that rule and there is not that issue. And in the backend the url with | character works fine
Thank you for your help
Best regards


my site with Hikashop
www.lacasettabio.it
Last edit: 2 months 6 days ago by lacasetta.

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  • MODERATOR
2 months 6 days ago #330333

Hi,

Well, they'll probably just ignore us. Blocking the | character in the URL is a choice they made because it's not common. And it's not like their rules are for Joomla specifically. I'm sure there are other extensions or other CMSes using other characters that are blocked by some of their rules.
The point is not to copy/paste all their rules in your htacces but to understand them so that you can add them or not based on your needs and constrains.

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