Missing customer details ono Shipping Invoice

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  • Hikashop Business
1 week 5 days ago #332013

-- url of the page with the problem -- : skalarki-electronics.com
-- HikaShop version -- : 4.4.2

Hi

I have this issue since I remember, but I hoped it will be fixed in the meantime.
From time to time I need to create order for customer manually from backend. All is ok, but if I need to print Shipping invoice there is always missing Shipping Address. So finally I have printed order but I don't who is the customer.
It is not a problem if order is created from front end by customer. It happens only for backend scenario.

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  • MODERATOR
1 week 4 days ago #332019

Hi,

That's probably because you didn't select a shipping method in the order and thus the system considers shipping as not required and the shipping address is not included.

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  • Posts: 44
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  • Hikashop Business
4 days 21 hours ago #332236

That was the issue. Thanks for pointing me.

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