no shopping cart icon on products with variants, no selection possible

  • Posts: 57
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  • Hikashop Business
2 years 1 month ago #340372

-- HikaShop version -- : 4.5.0
-- Joomla version -- : Joomla! 3.10.6 Stable
-- PHP version -- : 7.4.28
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : none - no shopping cart icon on products with variants

Since a short time we are experiencing the problem, that we can´t put products with variants in the shopping cart anymore. SHopping cart icon isn´t displayed and nothing happens on click on the Picture of that product. No popup, no display of the product itself, no chance to get into the description of any product.

need advise please...

best wishes

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  • Posts: 81515
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  • MODERATOR
2 years 4 weeks ago #340390

Hi,

Edit your menu item via the Joomla menu manager. There, under the "products options" tab, you have a setting "link to product detail".
You need to make sure this setting is activated, otherwise, it will remove the link on the image and product name on the listing.

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  • Posts: 81515
  • Thank you received: 13068
  • MODERATOR
2 years 4 weeks ago #340391

Hi,

Also, I can see you have a bug with the "choose options" button not displaying well on the listing. We've actually fixed this yesterday.
Download again the install package of HikaShop 4.5.0 on our website and install it on your website to get the patch for this.

The following user(s) said Thank You: Machka

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  • Posts: 57
  • Thank you received: 2
  • Hikashop Business
2 years 4 weeks ago #340392

I found the suggested option and now it works fine again.

ticket can be closed

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