Moneris eSelect Plugin not working?

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10 years 3 weeks ago #153103

So first:
- Moneris has two different APIs based on whether your eselect account is a Canadian one or an American one (regardless of the currency). The plugin that we have in HikaShop is only for the Canadian API, so if you use an American account, it's normal that it doesn't work. Unfortunately, you never replied precisely on that point, aside of the currency of the accounts.

- If you have done the modification there ( www.hikashop.com/forum/payment-methods/8...rt=0&start=20#136133 ) and that you still don't see an error message, then it means that your template is not displaying error messages. So please make sure that it can display the error messages:
www.hikashop.com/support/support/documen...tibility-issues.html
Then you should definitely see an error explaining the problem if it doesn't work.

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10 years 3 weeks ago #153174

Hi Nicolas,

We are a Canadian company and are setup with the Canadian eselect account.

I'll go through your documentation and see if figure out how to turn on the error messages. It might be difficult to do as it is a professional template.

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10 years 2 weeks ago #154134

ben_whitney wrote: Hi Nicolas,

We are a Canadian company and are setup with the Canadian eselect account.

I'll go through your documentation and see if figure out how to turn on the error messages. It might be difficult to do as it is a professional template.


Nicolas,

I can't seem to get errors to display using this template of mine. I am going to setup a 2nd instance of Joomla using all default templates to see if I can get the error message to display.

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9 years 11 months ago #159972

Hey Ben

I was wondering if you made any new progress with Moneris plugin. I am also working with a Canadian company that has an eselect account but the moneris plugin just doesn't want to go. I bought the business version of Hikashop just in case but the results are still the same. Let me know if you managed to get it working.

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9 years 11 months ago #160093

Hi,

www.hikashop.com/forum/payment-methods/8...-eselect.html#159974

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 10 months ago #160667

dar3d3vil wrote: Hey Ben

I was wondering if you made any new progress with Moneris plugin. I am also working with a Canadian company that has an eselect account but the moneris plugin just doesn't want to go. I bought the business version of Hikashop just in case but the results are still the same. Let me know if you managed to get it working.


Hi Daredevil,

Sorry for the slow reply. Still haven't had any luck with the moneris plugin. Made all the changes Jerome asked for and still no luck. I noticed he offered to escalate the issue and help solve the problem which is great. I'd be happy to provide any FTP or backend access required.

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9 years 10 months ago #160765

Thanks Ben,

I guess between the two of us (and Jerome) will can get this problem solved.

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9 years 10 months ago #161183

Jerome,

Let me know what access you need and I'll send you a PM with the information.

Thanks,

Ben

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9 years 10 months ago #161195

Hi,

As said in private message and as said in the other thread for select/moneris : frontend/backend + ftp.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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