How to configure the Alipay payment plugin in Hikashop

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1 year 9 months ago #299050

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.13

Dear support,

I have a question that is how to configure the Alipay payment plugin in Hikashop. When I check out the product with Alipay, the page shows an error; I attached the screenshot for reference. The error code is ILLEGAL_PARTNER.
I don't know how to configure it at the back-end. Can you help me?

Thanks in advance

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1 year 9 months ago #299055

Hello,

The plugin doesn't seem to be compatible with their partner mode, you should set the "Payment mode" option to Direct and test it again.

Kind regards,
Mohamed Thelji.

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1 year 9 months ago #299100

Hi

I changed the Payment mode to "Direct," but the same error appeared during checkout. Did I miss some information? I didn't enter any information in the "Specific configuration" area. How do I solve this?

Thanks

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1 year 9 months ago #299115

Hello,

Can you also try it with the "Server to server" option set to YES and test it again ? If it's still not working, then you should probably directly contact the Alipay support regarding that error message to know if it's coming from your credentials.

Kind regards,
Mohamed Thelji.

The following user(s) said Thank You: yhshih

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1 week 2 days ago #322554

I tried Alipy plugin with Hikashop, but always failed, it maybe need approve or agreement with Alipy officials, so can we use other plugin for the China mainland people, such as Wechart payment option? or Credit card? Thanks for your advise. Quinn

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1 week 1 hour ago #322607

Hello,

That's true.

so can we use other plugin for the China mainland people, such as Wechart payment option? or Credit card? Thanks for your advise. Quinn

You'll find here the list of all available Hikashop Payment methods
www.hikashop.com/support/documentation.html#hk5

Kind regards,
Mohamed.

Last edit: 1 week 7 hours ago by Mohamed Thelji.

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