paypal pending/authorization

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  • Hikashop Essential
2 months 3 weeks ago #305972

Hello,

I need a help with paypal payment. It is working perfectly fine, although all payments are in pending/authorization mode so in theory the product shouldn't be send out.
I have spoken with Paypal and they said that the problem is on the payment module itself. Apparently, the module is set to authorization and it should be either captcha or sale.
Please advise why this is happening and how to change it etc. Some transactions are from 6th of April and they stuck in authorization mode.

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  • MODERATOR
2 months 3 weeks ago #305973

Hi,

This indicates that you have activated the "enable validation mode" setting of your paypal payment method in the menu System>Payment methods. This setting allows you to manually validate the payments in your paypal merchant account before they can be processed.

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  • Posts: 9
  • Thank you received: 1
  • Hikashop Essential
2 months 3 weeks ago #306028

It is working. thank you

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