Stripe sometimes fail

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  • Hikashop Business
3 years 2 months ago #329451

-- HikaShop version -- : 4.4.0

I have Stripe Connect Payment Plugin. Working, but in some 5% orders it fails as pending. What could be a reason for that?

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3 years 2 months ago #329456

Hello,

It depends "where" (or "when") it fails.
You might take a look at the HikaShop payment log and see if you have errors reported by the Stripe plugin.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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